It's by no means a rare occurence. A product achieves unexpected yet great market success in a short period of time and still the company stumbles. The reason: The infrastructure and production capacities have not grown along with the large increase in demand.
Therefore, those companies that trim their business processes with agility in mind are the successful ones. Today this also applies to the ICT infrastructure. This is because increasingly shorter market cycles and constantly changing technologies are forcing ICT capacities to adjust in a flexible and dynamic manner. But ICT systems often do not have sufficient reserves. Or additional resources cannot be provided quickly enough. Then ICT turns into a critical bottleneck.
Flexible and agile
T-Systems offers concepts such as "Dynamic Services" in order to meet the requirements for a flexible and more cost-efficient infrastructure. With this operating model, IT services - such as SAP applications, for example - can be adapted to business developments at short notice. This prevents bottlenecks and the associated missed business opportunities. The respective services can be individually accessed thanks to "Dynamic Services" and are charged according to actual use. T-Systems offers such flexible operating models for a range of applications. This includes SAP applications, Lotus Domino, Microsoft Exchange and archiving solutions, among others, with which companies can continually comply with current legal compliance requirements.
The "Dynamic Services" White Paper discusses the advantages of a flexible ICT infrastructure and describes the use of this concept in practice.